✔FOR MINIMUM per visit ONLY

Cancellation Policy

CARPETS & UPHOLSTERY TERMS *cancellation within 24 hours will incur a $50 non-refundable fee* By accepting the work order, customer agrees to the following terms. CAUTION- Walking from a wet carpet onto a hard surface can be very slippery! For safety, stay off of recently cleaned carpet for at least 4 hours or until completely dry. Most of the drying and fiber protection of the carpet takes place in the first 4 hrs. To avoid stains or rust spots, please do not put any small items such as lamps, tables, chairs, etc., back on the carpet until after 24 hours. Do not remove any pads or blocks our technicians may have placed under furniture until the carpet is completely dry – usually in 48 hours. Rippling can occur under certain conditions even when carpet is properly installed. Adhesive that holds the backing together can absorb moisture and expand. In most cases, this rippling will disappear within 72 hours. Note that in some instances, cleaning/treatment of carpets (due to the sudden rise in humidity) can trigger the alarm on Carbon Monoxide Detectors. There is no need for concern. Some stains are difficult to treat and while every effort is made to treat all stains, we cannot guarantee complete elimination. Urine or other animal stains can remove the color from fibers and such stains cannot be removed. Pet owners should know that an odor may sometimes result from a fungus that is released upon washing. If a technician finds on your premise, or reasonably believes he/she has found, hazardous waste, harmful materials (ex. asbestos or mold), or the presence of other materials such as substantial amount of powder carpet freshener, adhesives, or other cleaning agents, chemicals or materials, the Client understands that the presence of these materials may require additional cleaning and potentially multiple cleaning visits. Client agrees to assume all costs of additional steps to clean or otherwise address such condition. Client understands that these additional treatment costs are not part of initial Estimate or Invoice. All returned checks are a minimum $50 charge in addition to the amount written. Client must make provisions for & assumes the cost of damages resulting from failure to move heavy furniture & appliances such as beds, pianos, pool tables, refrigerators, safes, etc. Client must remove breakables & personal items of irreplaceable or high value from service area and, for safety, client agrees to notify Ype Cleaning LLc and its representatives of an

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